Return Policy
We stand behind every piece we offer — unconditionally. If what you receive does not reflect the standard we have set, we will make it right. No friction, no fine print. At IYNARI, your confidence in us is not assumed. It is earned, with every order.
IYNARI is committed to maintaining the highest standards of quality and craftsmanship. We encourage customers to review this policy in detail prior to purchase.
Reporting an Issue
Issues must be reported within 24 hours of delivery. Claims submitted beyond this window will not be eligible for refund consideration, as the condition of the item may be affected by handling after receipt. Prompt notification ensures accurate assessment.
Photo Documentation
A clear photograph of the item is required with all return requests. Photographic evidence is used to evaluate item condition and determine refund eligibility.
Return Shipping Timeline
Upon approval, items must be shipped within 48 hours. Returns not received within this timeframe will not be accepted, as extended possession increases the risk of condition changes.
Refund Eligibility
Change of mind: A partial refund will be issued. Return shipping and handling costs are the responsibility of the customer.
Damaged or non-conforming items: Report within 24 hours of delivery with supporting photographs. Refund eligibility will be determined following review of submitted documentation.
Refund Processing
Approved refunds will be credited to the original payment method or issued as store credit, at the customer's discretion.
For additional information, please contact us prior to purchase.
